Articles in Category: Current Vacancies

Quality Advice Manager

on Wednesday, 10 August 2016. Posted in Current Vacancies

Quality Advice Manager

Salary: £25,000 - £27,000 per annum subject to experience plus contributory pension under auto enrolment
Hours: 37 hours per week
Location: Based in Central Portsmouth with work across the city
Contract: Full time

Citizens Advice Portsmouth are looking for an Quality of Advice Manager  - Must have high level of debt and generalist knowledge with experience of the new Advice Quality framework.

This is an exciting time for the service, offering new methods of advice channels and service delivery.

The main elements to the role will be:

  • To Implement a new Quality of Advice audit system
  • Supervision of Caseworkers - undertaking file reviews
  • Develop volunteers in advice roles
  • Overseeing the Advice teams ensuring development of the service
  • Managing advice processes and procedures to ensure a quality streamlined and efficient service

Closing Date: 24th August 2016

Interview Date: 2nd September 2016

Contact:This email address is being protected from spambots. You need JavaScript enabled to view it. for an application pack or click the links below.

APPLICATION FORM 

JOB DESCRIPTION 

 

 

 

 

 

 

Citizens Advice Portsmouth is an equal opportunities employer. We encourage applications from all sections of the community.

 

Volunteers Needed

on Wednesday, 17 December 2014. Posted in Current Vacancies

Portsmouth Citizens Advice Bureau

Do you have free time Mon - Thurs?

Can you read and interpret complex information and then explain it to others in a way that they can understand?

                   Do you have basic IT skills?

 

We Need You!

 

Full training, lasting up to one year, will be given and we will pay your travelling expenses.

 

If you want to help your local community please contact us on 023 9285 5862 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

You can also apply to be a volunteer by clicking the documents below and returning them to us.

Volunteer Application Form

Volunteer Diversity Form