Royal British Legion Debt and Benefits Project
Portsmouth Citizens Advice Bureau has joined forces with The Royal British Legion and The Royal Air Force Benevolent Fund to provide a professional Welfare Benefits and Money Advice service to members of the Armed Forces and their families. The Royal British Legion is the UK’s leading charity providing financial, social and emotional support to millions who have served or are currently serving in the Armed Forces, and their dependants.
Can We Help You?
To be eligible for our help, you must have served in the Armed Forces (including the TA) for at least 7 days, or be the dependant of someone who has served. It really is that simple.
Please call us on (023) 92 855 868 Monday to Friday from 9am to 4.30pm for further information or to book an appointment. The service is not restricted to Portsmouth and we may be able to see you at a venue near you or at your home.
Our client lost her husband in 2008. She had multiple debts totalling £19,000 and her only income was from welfare benefits including Disability Living Allowance. She was particularly worried about her mortgage arrears.
We discovered that her late husband had a personal pension plan and the proceeds were used to clear the mortgage arrears. On working out a budget it became clear that she only had £3.69 per month available for creditors so she was unable to proceed with any Debt Management Plan she previously had entered.
We sent her financial statement to her creditors and asked them to consider writing off the debts We included supporting medical evidence from her GP. We later heard that her creditors had carefully considered our request and they agreed to write off £13,000 of her debts.
“It’s taken a weight off my shoulder and now feels like I have a fresh start”
“It was a great relief as I don’t think I could have carried on much longer and now I can start to live again”
“We felt much supported in difficult circumstances and the support kept us positive when we were ready to give up”